![]() ![]() ![]() These 5 listening types are especially useful in the workplace, where they can be used to resolve conflicts, communicate better with coworkers, manage teams effectively, and solve problems together. Informational listening is great for learning something new or gathering data for work.Įmpathetic listening helps to understand how someone feels about a topic or situation and can help you show support more easily.Īnd appreciative listening fosters relationships, creates a sense of connection, and encourages positive communication. ![]() Using different types of listening in the workplaceĮach type of listening has its own set of skills that can be useful in different situations.Īctive listening, for example, is great when you need to gather specific information or want to show that you’re listening and understand what the other person is saying.Ĭritical listening can help in problem-solving situations by identifying all points of view and helping find a solution that everyone agrees on. This type of listening helps build relationships, creates a sense of support, and encourages positive communication.
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